Spry Reed Room Diffuser - Heaven Scent
SPCLDIFFHEAVEN
The Spry Heaven Scent room diffuser has a stunning musk scent made from a sensational combination of sandalwood and amber. It also has notes of geranium, white musk and vanilla. Handmade in London, they last up to 6 months- more than the average diffuser life of 12 weeks. Perfect for any room and a truly special gift.
- Dimensions: H25cm x Diameter 7cm
- 100ml Diffuser
- Gift Boxed
- Made in London
About Spry
Spry is the home of naturally produced candles and diffusers - all manufactured in the UK. Being passionate about the environment and protecting it, all products are produced using environmentally friendly resources. Candles are 100% natural wax candles.
Spry doesn’t use soy/palm wax as this leads to deforestation and they don’t use paraffin wax as it’s very toxic. Instead, they use a combination of ingredients which include coconut oil, olive oil, rapeseed wax using rapeseed that is grown here in the UK to produce luxurious candles and products, which means their naturally produced products are determined as vegan-friendly.
Spry candles burn more slowly than any other candle e.g. a medium candle will burn for up to 70 hours against the industry average of 40 hours. The reed diffusers last much longer e.g. a 100ml diffuser lasts up to 6 months against the industry average of 8-12 weeks.
The full range is hand made by a team here in the UK.
UK Mainland Delivery
- FREE - (Orders over £75) - UK Standard Weekday (3-5 days)
- £4.95 - (Orders under £75) - UK Standard Weekday (3-5 days)
- £6.95 - UK Priority Weekday (1-3 days)
- £7.95 - UK Next Day Weekday (Order by 1pm)*
- £9.95 - Saturday Delivery (by DPD)
*Please note: Orders placed on Friday before 1pm will be delivered on Monday. Orders placed after 1pm on Friday will be delivered on Tuesday.
Northern Ireland Delivery
- £9.95 - Standard Weekday (3-5 days)
- £15.00 - UK Priority Weekday Courier (2-3 days)
Please note that some items cannot be sent to Northern Ireland. We will notify you if your order cannot be delivered, or contact us to check by emailing info@duckbarn.co.uk.
Greeting Cards
These are charged at a flat rate of £1.00 delivery per order if it's only greeting cards that are in your order. (This excludes Christmas Cards in packs as they often have to be sent as a small parcel).
Delivery to Ireland
There are a number of organizations that will allow you to deliver to a UK address and then they will provide an onward service to Ireland. One example of this is by AddressPal. For more information, please visit their website at www.addresspal.anpost.ie.
Delivery to Europe & Rest of the World
Unfortunately, we can no longer deliver outside of the UK.
Exclusions
Please note that certain items are excluded from delivery outside of Mainland UK, which includes Northern Ireland. These items may include mirrors, artwork, clocks, furniture, glass, or electrical items. This is due to a number of reasons including legalities, warranties, and logistics.
For further detailed delivery information please refer to our general Delivery Information.
Returns Information
We would obviously like everything to be perfect first time, every time, but unfortunately it doesn't always happen like that. So if something is not quite right, we'd like to put it right.
Missing, incomplete or damaged orders
If your order has arrived and it is damaged or defective, please notify us within 5 working days by email at returns@duckbarn.co.uk so that we can assist and help resolve as soon as possible.
If your order is incomplete, please bear in mind that products may be sent out from multiple locations and so may arrive separately. If, however, your order doesn't arrive within 5 working days, then please email us at info@duckbarn.co.uk and we will investigate.
Product not suitable
If the product is not suitable, the customer is responsible for the cost of the return. Please contact us within 14 days of receipt of your order by email at returns@duckbarn.co.uk and we will provide you with return information which is appropriate to that particular product. The Customer is responsible for the cost of the return.
All return items must be suitable for resale and in 'as new' condition. They must be in the original wrappings and unused and unassembled (if applicable). Please ensure that when unwrapping the item that the packaging is kept intact. This is also essential in preventing the item being damaged on its return. We regret that under no circumstances can we accept returns that do not have their original packaging.
Some of the larger items can only be returned by courier due to their size. If items are over 1 metre long, some couriers will not accept them so please bear this in mind before you purchase. We would advise looking at options from companies such as Parcelforce for returns if the item is too large to be returned by Royal Mail.
Christmas Returns
We understand that the during the Christmas period you may need to return items that are not suitable. We extend our returns policy from 1 December until the 31 January the following year for peace of mind that you can buy with confidence and if the gift is not suitable, just contact us.
Refund Policy
We will credit your original payment method within 5 working days of receiving your returned products. Please ensure that you obtain proof of postage and retain it until you have received your refund.
Please note that large items may need to be collected by one of our couriers and the cost for this will be deducted from your refund - simply call or email returns@duckbarn.co.uk and we will be able to advise you.
Under Consumer Contracts Regulations 2013, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 28 working days of receipt. This includes any delivery charge, but excludes any products which may have been personalised for you or any made to order products such as furniture or made to measure items.
Where a product has been specially ordered for you, unless faulty, we are unable to refund or offer an exchange. We're also unable to accept cancellation for these orders, unless within 24 hours of the order being placed.
Furniture Returns
Please be advised that manufacturers will deliver the furniture directly to the Customer. Any damaged items or returns must be notified by email within 5 days of the goods being delivered. Any goods that have been made to order are not returnable, unless damaged.
Unless damaged on arrival, all goods must be returned in a saleable condition.
All furniture returns must be returned in the original packaging in the condition they were provided. Please therefore unwrap carefully to protect the packaging and do not discard any packaging until you are satisfied that the product will not need to be returned.
Larger items, including all furniture, will require a collection which starts at £40 and can take 7-10 days. Please contact us at returns@duckbarn.co.uk to obtain a quote. If you would like to know this information before placing an order, please do not hesitate to contact us.
Buying furniture
Please check the dimensions of the delivery address for access (including doors, corridors, stairs and corners) as well as the proposed location before you order large pieces of furniture so that the order is right and we can deliver successfully.
